The Embodied Coach – Gestalt coaching logo

Privacy Policy

Last updated: 27 August 2026

The Embodied Coach Ltd respects your privacy and is committed to protecting your personal information.

This privacy policy explains what personal information we collect, how and why we use it, who it may be shared with, how long we keep it, and the rights you have in relation to your information.

1. Who we are

The data controller responsible for your personal information is:

The Embodied Coach Ltd
Company number: 16184560
Registered office: 20 Wenlock Road, London, England, N1 7GU
Email: info@embodied-coach.com

The Embodied Coach provides coaching, organisational development, training and related services to individuals and organisations.

2. Information we may collect

Depending on how you interact with us, we may collect information including:

  • your name;
  • your email address;
  • your telephone number, where provided;
  • your organisation or job role, where relevant;
  • information you provide when making an enquiry;
  • information you enter into forms on this website;
  • correspondence between you and The Embodied Coach;
  • information necessary to provide coaching, training or other services to you;
  • technical information such as your IP address, browser type, device information and website usage data; and
  • information recorded for administrative, accounting, contractual or legal purposes.

The website contact form currently asks for your name, email address, an optional indication of the context of your enquiry, and your message.

3. How we collect your information

We may collect personal information when you:

  • contact us by email, telephone or through the website;
  • submit a contact or enquiry form;
  • enquire about coaching, organisational work, retreats, workshops or training;
  • become a client;
  • communicate with us during an existing client or business relationship; or
  • visit and use this website.

Some technical information may be collected automatically through server logs, cookies or similar technologies.

4. How we use your information

We may use your personal information to:

  • respond to enquiries;
  • arrange introductory conversations or meetings;
  • provide coaching, training, organisational development or related services;
  • manage our relationship with clients and prospective clients;
  • communicate with you regarding services you have requested;
  • maintain appropriate business and financial records;
  • manage and protect our website and systems;
  • prevent spam, misuse or security incidents;
  • understand and improve the operation of our website;
  • comply with legal, regulatory, accounting or contractual obligations; and
  • establish, exercise or defend legal claims where necessary.

We do not sell personal information.

5. Our lawful basis for processing

Under UK data protection law, we must have a lawful reason for using your personal information.

Depending on the circumstances, we may rely on:

Contract

Where processing is necessary to provide services to you, to manage our contractual relationship, or to take steps at your request before entering into a contract.

Legitimate interests

Where it is necessary for the legitimate operation of The Embodied Coach, provided those interests do not override your rights and freedoms.

This may include:

  • responding to enquiries;
  • maintaining business relationships;
  • administering the business;
  • protecting our website and systems;
  • keeping appropriate records; and
  • improving our services and website.

Legal obligation

Where we are required to process or retain information to comply with the law, including financial, accounting or regulatory requirements.

Consent

Where we have specifically asked for your consent, for example for certain types of electronic marketing or the use of non-essential cookies.

You can withdraw consent at any time.

6. Sensitive personal information

Coaching conversations can sometimes involve personal matters.

Information about health, racial or ethnic origin, religion, sexual orientation and certain other information is classed as special category personal data under UK data protection law.

Please avoid including detailed health information or other highly sensitive personal information in the website contact form unless it is genuinely necessary for your enquiry.

Where special category information is required as part of a coaching or other professional relationship, it will be handled confidentially and processed only where there is an appropriate lawful basis and an applicable condition under data protection law.

Where required, we may ask for your explicit consent.

7. Contact forms and email

When you submit the contact form, the information you enter is transmitted so that we can respond to your enquiry.

When you submit the contact form, the information you provide is sent directly to the website owner's email address so that they can respond to your enquiry.

Contact form submissions are not stored on the website. Any correspondence resulting from your enquiry may be retained within the website owner's email system for legitimate business and administrative purposes.

Information submitted through a contact form will not automatically be added to a marketing mailing list.

8. Cookies and similar technologies

This website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly, maintain security or remember your privacy choices.

Where non-essential cookies are used, such as analytics, measurement or marketing cookies, they will be subject to the choices provided through the website's cookie consent system.

You can accept or reject non-essential cookies and change your preferences through the cookie controls available on the website.

You can also control cookies using your browser settings, although disabling essential cookies may affect how parts of the website function.

For more detailed information about the cookies used on this website, please see our Cookie Policy.

9. Website hosting and service providers

We use third-party organisations to help operate and maintain this website and our business systems.

These may include providers of:

  • website hosting and server infrastructure;
  • WordPress and website functionality;
  • website design and form processing;
  • email delivery and email hosting;
  • website security and spam prevention;
  • backup and disaster recovery services;
  • website performance and caching;
  • accessibility services;
  • search engine optimisation tools; and
  • professional IT or website administration support.

These organisations may process limited personal information on our behalf where necessary to provide their services.

Where a third party processes personal information on our behalf, we expect them to protect that information appropriately and only process it for authorised purposes.

10. International transfers

Some of the technology providers we use may operate internationally or process information outside the United Kingdom.

Where personal information is transferred outside the UK, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law. These may include transfers to countries recognised as providing adequate protection or the use of approved contractual safeguards.

11. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

As a general guide:

  • enquiry information will normally be kept for up to 12 months after the last meaningful contact, unless the enquiry develops into an ongoing client or business relationship;
  • records connected with a client or contractual relationship may be retained for up to six years after the relationship ends, where necessary for legal, contractual, insurance or legitimate business purposes;
  • financial and accounting records will be retained for the periods required by law; and
  • technical and security information may be retained for shorter periods depending on the purpose for which it was collected.

Information may be kept for longer where required by law or where necessary in connection with an actual or potential legal claim.

12. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

Access to personal information is restricted to those who have a legitimate reason to access it.

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Marketing communications

We will not sell your information to third parties for marketing.

Where we send electronic marketing that requires consent, we will obtain that consent before sending it.

You can unsubscribe or ask us to stop sending marketing communications at any time by contacting: info@embodied-coach.com

You have the right to object to the use of your personal information for direct marketing at any time.

14. Your data protection rights

Depending on the circumstances, you may have the right to:

  • request access to the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • request deletion of your personal information;
  • request that the use of your information is restricted;
  • object to certain uses of your personal information;
  • request transfer of certain information to you or another organisation;
  • withdraw consent where processing is based on consent; and
  • object to direct marketing.

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is being processed.

To exercise any of these rights, contact: info@embodied-coach.com

We may need to verify your identity before responding to a request.

15. Automated decision-making

We do not use personal information collected through this website to make decisions about individuals based solely on automated processing that produces legal or similarly significant effects.

16. Links to other websites

This website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices or content of external websites. You should review the privacy information provided by those organisations when visiting their websites.

17. Complaints

If you have concerns about how we use your personal information, please contact us in the first instance at:

info@embodied-coach.com

You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Further information about your rights and how to make a complaint is available from the Information Commissioner's Office.

18. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to the website, our services, technology or legal requirements.

Any updated version will be published on this page with a revised “last updated” date.

Last updated: 27 August 2026

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